Assoc. Prof. Chanchai Panthongviriyakul, President of Khon Kaen University, along with the administrative team, provided an encouraging status update about the COVID-19 pandemic to the Faculty of Public Health on May 1, 2020. During the visit, medical insurance coverage for COVID-19 illnesses for KKU students and staff was discussed, along with an outline of the change in semester schedule and shift to online classes during the pandemic.